C++ | JavaScript | Software Developer
Quick Note
Explore my C++ and JavaScript expertise on the Resume page!
Contact Info
Professional Experience
Social Media Leader / Specialist in Billing and Affordability Management
Octopus Energy, Wellington, New Zealand
2023 – Present
- Developed Looker Studio dashboards to visualize operational data (Google Sheets to Looker Studio).
- Led billing initiatives and contributed to multiple billing projects.
- Built JavaScript tools, including an email snippet generator.
Customer Service
Countdown, Wellington, New Zealand
2019 – 2023
- Managed customer escalations, gathering feedback to identify trends and drive service improvements.
- Collaborated with teams to streamline operations, integrating customer feedback into processes.
- Supported administrative tasks, including data analysis and reporting for customer-focused decisions.
Customer Service Lead
Manos Licensed Restaurant, Wellington, New Zealand
2015 – 2018
- Oversaw customer service operations, engaging directly with customers to understand their needs.
- Implemented feedback-driven strategies to enhance customer experience and operational efficiency.
- Built strong relationships with regular customers, fostering trust and loyalty.
- Developed simple C++ tools to organize customer feedback data.
Education
Bachelor of Science in Computer Science and Data Science (Conjoint)
Massey University
Expected Graduation: 2026
Studying C++ programming, JavaScript web development, and data analysis techniques.
Educational Psychology and Criminology
Victoria University of Wellington
2022 – 2023
Explored human behavior and foundational data analysis.
Achievements
- Identified customer insights that reduced resolution times and boosted satisfaction.
- Recognized for empathetic and effective communication with diverse customer groups.
- Contributed to team efforts that exceeded performance targets through feedback integration.
Technical Proficiency
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Data Analysis and Visualization Tools (SQL, Python)
- Web Development (HTML, CSS, JavaScript)
- C++ Programming
- Chrome Extension Development
Additional Information
- New Zealand Citizen
- Full, Clean NZ Driver License
- Proficient in customer research methodologies and operational compliance.
- Committed to high-quality documentation and research standards.
- Experienced in managing community support and social media channels.
Featured Projects
MP3 Player
A retro-style MP3 player built with JavaScript for seamless music playback.
Tools: JavaScript, HTML, CSS
Chrome Data Input & Google Sheets Exporter
A Chrome extension for collecting data and exporting to Google Sheets using JavaScript.
Tools: JavaScript, Google Sheets API, HTML
Ramantools GitHub
A suite of automation tools primarily built with C++ and JavaScript.
Tools: C++, JavaScript, Python, SQL
IWantASite.com
A platform for creating customizable websites with user-friendly JavaScript interfaces.
Tools: JavaScript, HTML, CSS, Node.js
MarvelMoviesInOrder.com
A guide to watching Marvel movies in chronological order, built with JavaScript for dynamic content.
Tools: JavaScript, HTML, CSS
Recent Posts
JavaScript Fetch for APIs
May 15, 2025
JavaScript’s fetch is great for getting data from APIs. I used it in my SQL Book Viewer to grab book info. It was new, but I got the hang of it. My Chrome extension uses fetch for Google Sheets too. I had some errors, but a fix helped. If you’re new, try grabbing data from a free API. VS Code makes it easy. JavaScript is so cool!
C++ Templates Are Awesome
April 8, 2025
C++ templates are super neat. They let me reuse code for different stuff in Ramantools. It was hard to learn, but examples made it clear. I made a sorting tool with less code. If you’re starting, try a simple template for numbers. Visual Studio helps a lot. C++ is tough but fun!
JavaScript Events Are Cool
March 20, 2025
JavaScript events make websites fun. I added buttons to my MP3 Player to play or pause music. The addEventListener thing is easy. I had some button issues, but a blog helped. My Chrome extension uses events too. Try making a button show a message. VS Code’s live server is great. JavaScript rocks!
C++ Makes Stuff Fast
March 5, 2025
C++ makes programs super fast. It was hard at first—memory stuff was weird. Now, I make quick tools for Ramantools, like one for billing at work. I fixed some crashes, which felt great. C++ is good for speed. Try a simple program, like sorting numbers. Visual Studio is awesome. I’m still learning, but C++ is cool!
JavaScript Makes Websites Fun
March 3, 2025
JavaScript makes websites come alive. I was scared to start, but it’s fun. My Chrome extension sends data to Google Sheets with JavaScript. It was tricky, but a video helped. My MP3 Player is a cool music app. The buttons took work, but it plays music now! Try a simple webpage. Use VS Code and check browser tools. JavaScript is great!
A Bit of SQL
March 1, 2025
SQL is okay for simple data. I like C++ and JavaScript more, but it’s useful. My SQL Book Viewer searches books with easy commands. I linked it to a webpage with JavaScript. I made mistakes at first, but practice helped. SQL is good for quick searches. Try a small database with MySQL Workbench. It’s not my favorite, but it’s nice!
C++ File Tricks
February 12, 2025
C++ can read and write files. I made a program for work data in CSV files. The fstream thing was new but cool. I forgot to close files once—big mistake! Now it works great. Try writing a text file. Visual Studio shows errors clearly. C++ makes data stuff faster!
JavaScript Arrays Are Easy
January 30, 2025
JavaScript arrays are super useful. I used map and filter for book data in my SQL Book Viewer. I mixed things up at first, but online docs helped. Arrays made my MP3 Player’s playlist nice. Try sorting a list of names. Chrome’s console is good for testing. JavaScript is fun!
C++ Classes Make Code Neat
November 18, 2024
C++ classes keep my code tidy. I made one for a billing tool to handle customer info. It was tricky, but it saves time. I had bugs, but a forum fixed them. Try a class for a game character. Visual Studio’s hints are great. C++ feels like pro coding now!
JavaScript Async Is Nice
September 5, 2024
JavaScript’s async/await helps with slow stuff, like API calls. I used it in my Chrome extension to get Google Sheets data. It was confusing, but a video explained it. Now my app runs smooth. Try getting fake API data. VS Code catches mistakes. JavaScript is awesome!
C++ Pointers Are Scary but Good
July 10, 2024
C++ pointers were spooky at first. They’re like directions for memory. I used them in Ramantools to make data faster. I caused crashes early on, but videos helped. Now my code is quick. Try a simple pointer example. Visual Studio’s errors guide you. C++ is wild!
JavaScript DOM Is Like Magic
April 22, 2024
JavaScript’s DOM is so cool. I made a webpage where buttons change text. The getElementById thing felt like magic. I got selectors wrong, but Chrome’s tools helped. My MP3 Player uses DOM for buttons. Try changing a page’s color. VS Code is your buddy! I love JavaScript!
C++ Loops Are Great
January 15, 2024
C++ loops are awesome. I used for and while loops for a billing tool at work. I made endless loops by mistake—oops! Debugging fixed it. Now my code handles big data fast. Try looping a list of numbers. Visual Studio’s debugger is super helpful. C++ is hard but cool!